Privacy Policy
- Marcicorp Consulting (Pty) Ltd respects your privacy and is committed to
protecting your personal information.
- This Privacy Policy explains how we
collect, use, store, disclose, and protect your information when you visit our
website,
use our services, or communicate with us.
- By accessing our website or engaging our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information:
- Personal Information
- Full name
- Company name
- Email address
- Phone number
- Billing information
- Physical address
- Any information voluntarily submitted through contact forms,
emails, or consultations
- Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Cookies and tracking technologies
- Project Information
- Branding assets
- Marketing materials
- Website content
- Social media account information
- Business information required to provide our services
2. How We Use Your Information
We may use your information to:
- Provide requested services
- Process quotations, invoices, and payments
- Communicate regarding projects and support requests
- Improve our website and services
- Deliver marketing and promotional communications
- Maintain client records
- Comply with legal and regulatory obligations
- Protect our business against fraud, abuse, or unauthorized activities
3. Legal Basis for Processing Information
We process personal information where:
- You have provided consent
- Processing is necessary to perform a contract
- Processing is required by law
- Processing is necessary for our legitimate business interests
4. Sharing of Information
- We do not sell personal information.
- We may share information with trusted third parties when
necessary to provide our services, including:
- Website hosting providers
- Domain registrars
- Payment processors
- Email service providers
- Cloud storage providers
- Marketing and analytics platforms
- Legal or regulatory authorities where required by law
- All third parties are expected to maintain appropriate security measures and confidentiality.
5. Data Security
We implement reasonable technical and organizational measures to protect personal information against:
- Unauthorized access
- Loss or theft
- Misuse
- Alteration
- Disclosure
- Destruction
- While we strive to protect your information, no online transmission or storage system can be guaranteed as completely secure.
6. Data Retention
We retain personal information only for as long as necessary
to:
- Provide services
- Fulfill contractual obligations
- Maintain business records
- Resolve disputes
- Comply with legal requirements
- Information that is no longer required will be securely deleted or anonymized where practical.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze visitor behavior
- Remember user preferences
- Enhance user experience
- Users may disable cookies through their browser settings, although some website features may not function correctly.
8. Marketing Communications
With your consent, we may send:
- Company updates
- Newsletters
- Service announcements
- Promotional offers
- You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.
9. Client Content and Confidential Information
- Any materials, files, business information, branding assets,
or content supplied by clients will be treated as confidential and used solely
for the purpose of delivering agreed services unless otherwise authorized by
the client.
10. Third-Party Websites
- Our website may contain links to third-party websites or
services. We are not responsible for the privacy practices, content, or
policies of those third parties.
- Users are encouraged to review the privacy policies of any external websites they visit.
11. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain processing activities
- Withdraw consent where applicable
- Request a copy of information held about you
- Requests may be submitted using the contact details provided below.
12. Children's Privacy
- Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
13. International Data Transfers
- Where necessary, information may be stored or processed using service providers located in other countries. Reasonable safeguards will be implemented to protect personal information during such transfers.
14. Changes to This Privacy Policy
- We reserve the right to update this Privacy Policy at any
time. Updated versions will become effective upon publication on our website
unless otherwise stated.
- We encourage users to review this policy periodically.
15. Contact Information
For questions regarding this Privacy Policy or your personal
information, please contact:
Mercicorp Consulting (Pty) Ltd
Email: Info@mercicorpconsulting.co.za
Phone: +27 81 855 6824
Website: www.mercicorpconsulting.co.za
16. POPIA Compliance (South Africa)
Where applicable, Mercicorp Consulting (Pty) Ltd complies with the
requirements of the Protection of Personal Information Act, 2013 (POPIA).
We are committed to processing personal information
lawfully, transparently, and securely, and to respecting the rights of data
subjects as provided under South African law.